Who can apply for housing?
Anyone 16 years or over can apply to us. When you apply, we will ask you questions about your current situation. This is to help us assess who should get priority for our homes.
To assess your housing application we need accurate and up to date information about your circumstances. If you deliberately provide false or misleading information your application will be suspended, meaning you will be unable to apply for homes.
You can apply on your own, jointly with a partner or jointly with anyone else who will be living with you.
Information we require
We sometimes ask you to provide extra documentation to help us assess your registration. You may be asked to upload a document to your registration while you are filling it in, or afterwards when a staff member is assessing your priority level. You may also be asked to provide documentation if you are offered a home.
These are the kind of things we sometimes ask for:
- A letter from your local authority confirming your homeless status
- A letter from an occupational therapist about how your current house doesn’t meet your needs.
- A letter from an ex-partner confirming you have access to children.
If you can’t upload a document yourself, don’t worry – there are other ways you can get the information to us, just give us a call if you need any help applying.
Applying for advertised homes
Once you are fully registered and your application is ‘live’ you can express an interest in any of our advertised homes, as long as you are eligible for it. All you need to do is login and search for properties. You can also set up email notifications of suitable properties by using the Property Alert feature.
Quota Categories
We operate quotas to support fair allocation of our homes and help create sustainable and balanced communities. We try to allocate a set percentage of properties to applicants who fall into one of three categories. These categories are:
- Homeless: applicants who are homeless or threatened with homelessness
- Transfer: any social tenant whose landlord is part of the Link Group of companies
- General: all other applicants who do not fall into the Homeless or Transfer category
When a property is advertised, a category is applied to the property automatically so that applicants within that category are more likely to be offered the property. This allows us to help households who are homeless while also giving opportunities to applicants in other categories. For more detail on what quotas apply in each local authority area, please click here