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How long do you advertise properties for?

All properties are advertised for a minimum of seven days.

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How do I bid/express interest in a property?

You need to login to your account using the Login option in this site to express an interest in a specific property. This is also known as 'bidding' for a home. If you cannot bid online, you can give the Find a Home team a call on 03451 400 100 option 3.

  • Read more about How do I bid/express interest in a property?
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Can I apply for a home if I receive benefits?

Yes, anyone aged 16 or over can apply for social housing. We do not take income into account. 

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Do I need to pay a deposit if I am offered a property?

You do not need to pay a deposit for social rented properties. Rent is paid monthly in advance, so we do ask all tenants to pay one month's rent when they receive their keys and sign their tenancy agreement.

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I have supporting letters or documents. Where should I send them?

Documents can be uploaded to your account by logging in to you application here. Alternatively you can email documents to [email protected]. 

 

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What are the different priority/banding levels?

Priority is awarded at the following levels:

• Priority level 1 Gold+
• Priority level 2 Gold
• Priority level 3 Silver+
• Priority level 4 Silver
• Priority level 5 Bronze+
• Priority level 6 Bronze
• Priority level 7 No priority

The level of priority you are entitled to will be assessed when you apply.

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Do you give priority to people who are in housing need?

We give priority to people who register with us, depending on their current situation. We will ask you about your situation and assess your priority level when you apply.

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Do you have homes for retired or older people?

We have a range of housing options designed to meet the needs of older people. For more information about please click here.

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What size of house can I apply for?

In most cases, you can only express an interest or 'bid' for properties that are the same size as your household requires. For example, a couple with one child would only be able to bid for a two-bedroom home. If you think your entitlement has not been assessed correctly, or you are unable to bid for a property you think is the correct size for you, please call the Find a Home team on 03451 400 100.

  • Read more about What size of house can I apply for?
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How long will it take for my application to be assessed?

We try to assess all applications within five working days of receipt. At busy times, this can take a little longer. 

  • Read more about How long will it take for my application to be assessed?
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